Pago-Facil

Support & Inquiry

How can we help you?

Have questions about setting up your account, integrating payments, or regulatory compliance? Reach out to our dedicated support team.

mail

Email Support

For general inquiries, account assistance, or business partnerships, drop us an email.

[email protected] arrow_forward
  <div class="bg-white rounded-3xl border border-slate-100 shadow-xl p-8 hover:shadow-2xl transition-all duration-300">
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      <span class="material-symbols-outlined !text-2xl">corporate_fare</span>
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    <h3 class="text-xl font-bold text-slate-900 mb-2">Registered Entity</h3>
    <p class="text-slate-500 text-sm leading-relaxed mb-4">Pago-Facil is operated by Stratford Solutions, S.L., registered and supervised by the Bank of Spain (License D950).</p>
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      <p><strong>Entity:</strong> Stratford Solutions, S.L.</p>
      <p><strong>CIF:</strong> B70711668</p>
      <p><strong>Address:</strong> Doctor Benapres, number 36, 08870, Sitges, Barcelona, Spain</p>
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      <span class="material-symbols-outlined !text-2xl">schedule</span>
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    <h3 class="text-xl font-bold text-slate-900 mb-2">Business Hours</h3>
    <p class="text-slate-500 text-sm leading-relaxed">Our compliance and client onboarding teams review requests during European business hours:</p>
    <p class="text-sm font-bold text-slate-800 mt-2">Monday – Friday: 9:00 AM – 6:00 PM CET</p>
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<!-- Contact Form Card -->
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    <div id="contact-success" class="absolute inset-0 bg-white z-10 flex flex-col items-center justify-center p-8 text-center opacity-0 pointer-events-none transition-all duration-500 transform translate-y-4">
      <div class="w-20 h-20 bg-green-50 text-green-500 rounded-full flex items-center justify-center mb-6 shadow-lg shadow-green-500/10">
        <span class="material-symbols-outlined !text-4xl">check_circle</span>
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      <h3 class="text-2xl font-black text-slate-900 mb-2">Message Sent!</h3>
      <p class="text-slate-500 max-w-md mx-auto mb-8">Thank you for reaching out. Our support team has received your inquiry and will get back to you within 24 hours.</p>
      <button onclick="resetContactForm()" class="px-6 py-3 bg-slate-900 hover:bg-black text-white font-bold text-sm rounded-xl shadow-lg transition-all">Send Another Message</button>
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    <!-- Form content -->
    <form id="contact-form" onsubmit="handleContactSubmit(event)" class="space-y-6">
      <h2 class="text-2xl font-bold text-slate-900 mb-4 tracking-tight">Send us a message</h2>
      
      <div class="grid grid-cols-1 md:grid-cols-2 gap-6">
        <div>
          <label for="name" class="block text-xs font-bold text-slate-500 uppercase tracking-wider mb-2">Full Name</label>
          <input type="text" id="name" required class="w-full px-4 py-3.5 bg-slate-50 border border-slate-200 rounded-xl text-slate-900 placeholder-slate-400 focus:outline-none focus:border-primary focus:bg-white transition-all text-sm" placeholder="John Doe">
        </div>
        <div>
          <label for="email" class="block text-xs font-bold text-slate-500 uppercase tracking-wider mb-2">Email Address</label>
          <input type="email" id="email" required class="w-full px-4 py-3.5 bg-slate-50 border border-slate-200 rounded-xl text-slate-900 placeholder-slate-400 focus:outline-none focus:border-primary focus:bg-white transition-all text-sm" placeholder="[email protected]">
        </div>
      </div>

      <div>
        <label for="subject" class="block text-xs font-bold text-slate-500 uppercase tracking-wider mb-2">Subject</label>
        <input type="text" id="subject" required class="w-full px-4 py-3.5 bg-slate-50 border border-slate-200 rounded-xl text-slate-900 placeholder-slate-400 focus:outline-none focus:border-primary focus:bg-white transition-all text-sm" placeholder="How can we help you?">
      </div>

      <div>
        <label for="message" class="block text-xs font-bold text-slate-500 uppercase tracking-wider mb-2">Message</label>
        <textarea id="message" rows="5" required class="w-full px-4 py-3.5 bg-slate-50 border border-slate-200 rounded-xl text-slate-900 placeholder-slate-400 focus:outline-none focus:border-primary focus:bg-white transition-all text-sm resize-none" placeholder="Write your message here..."></textarea>
      </div>

      <div class="flex items-start gap-3">
        <input type="checkbox" id="privacy-consent" required class="mt-1 rounded border-slate-300 text-primary focus:ring-primary">
        <label for="privacy-consent" class="text-xs text-slate-500 leading-normal">
          I consent to Pago-facil collecting and processing my data in accordance with the <a href="/privacy-policy/" class="text-primary hover:underline font-bold">Privacy Policy</a>.
        </label>
      </div>

      <button type="submit" class="w-full py-4 bg-primary hover:bg-primary-dark text-white font-bold rounded-xl shadow-lg shadow-primary/20 transition-all flex items-center justify-center gap-2">
        <span>Send Message</span>
        <span class="material-symbols-outlined !text-lg">send</span>
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    </form>
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